Last updated on 15 August 2023

By using this website, you consent to the collection and use of information as set out in this privacy policy.

1      About CrescoNet

Your privacy is important to CrescoNet LLC as well as to CrescoNet LLC’s affiliates (CrescoNet or CrescoNet Group). This privacy policy describes the kinds of information we may collect from you while visiting our website and how it is used. The privacy policy may be updated at any time without notice. The terms of this privacy policy are without prejudice to any contractual terms you may enter into with us, which will take precedence over the terms of this privacy policy. This privacy policy covers all CrescoNet Group companies. In this privacy policy, references to CrescoNet, we, us or our are references to CrescoNet Group.

CrescoNet is a leading provider and integrator of highly resilient and secure, public, and private LTE/5G multiapplication networks and DER solutions for electric, water, and gas utilities. For more information on CrescoNet visit www.cresconet.com.

2      Purpose of this Privacy Policy
This privacy policy relates to the CrescoNet Group. Its purpose is to describe how we collect and use data, including personal information in the course of our business and through our website, and to show how we comply with applicable privacy laws. All information collected by us is done by lawful and fair means in accordance with this privacy policy. If you have any questions regarding the contents of this privacy policy or how we handle your data, please contact us at the address below.

3      Personal Data
The term Personal Data as used in this privacy policy refers to information such as your name, birth date, email address, mailing address, or telephone number that can be used to identify you. Generally, we will only process your Personal Data as described in this privacy policy. However, we reserve the right to conduct additional processing to the extent permitted or required by law, or in support of any legal or criminal investigation. The next sections explain how and when we collect Personal Data from you.

4      Use of Personal Data
Most of our services do not require any form of registration, allowing you to visit our site without telling us who you are. However, some services may require you to provide us with Personal Data. In these situations, if you choose to withhold any Personal Data requested by us, it may not be possible for you to gain access to certain parts of the site and for us to respond to your query.

We may collect and use Personal Data to provide you with products or services, to bill you for products and services you request, to market products and services which we think may be of interest to you, or to communicate with you for other purposes which are evident from the circumstances or about which we inform you when we collect Personal Data from you.

5      Non-disclosure of Personal Data

We do not sell the Personal Data we collect, but we may use or disclose the Personal Data for the purposes described in this privacy policy with:

• the CrescoNet Group companies and shareholders;

• third party suppliers and service providers (including providers for the operation of our websites);

• anyone to whom our assets or businesses (or any part of them) are transferred;

• specific third parties authorised by you to receive information held by us; and/or

• other persons, including government agencies, regulatory bodies and law enforcement agencies, or as otherwise may be required, authorised or permitted by law.

6      Right of access, correction and removal
Whenever we process Personal Data, we take reasonable steps to ensure that your Personal Data is kept accurate and up-to date for the purposes for which it was collected. You have the ability to object to the processing of your Personal Data if such processing is not reasonably required for a legitimate business purpose as described in this privacy policy or our compliance with law. In the case of electronic direct marketing, we will provide you with a method to opt out of receiving further marketing materials or with a method to opt in if required by law. If you would like to exercise your rights as a data subject, please contact our Privacy Officer at the address below. Requests to delete personal data will be subject to any applicable legal and ethical reporting or document filing or retention obligations imposed on us.

7      Security and confidentiality
Within CrescoNet your Personal Data will be transmitted and stored in a protected environment. To ensure the security and confidentiality of Personal Data that we collect online, we use data networks protected, inter alia, by industry standard firewall and password protection. In the course of handling your Personal Data, we take measures reasonably designed to protect that information from loss, misuse, unauthorized access, disclosure, alteration or destruction.

8      Data transfers
CrescoNet is a global group of companies and has databases in different countries, some of which are operated by its local subsidiaries, and some of which are operated by third parties on behalf of the local CrescoNet affiliate. We may transfer your data to one of the Group's databases outside your country of domicile, potentially including countries which may not require an adequate level of protection for your Personal Data compared with that provided in your country. However, CrescoNet has implemented legal safeguards to ensure effective levels of data protection globally.

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9      Cookies
A cookie is a small file containing information specific to a user, passed through an internet protocol such as a web browser and stored on a device.
We use essential cookies on our website to facilitate and improve your online experience. We may collect and process information about your visit to this website, such as the pages you visit, the website you came from and some of the searches you perform. Such information is used by us to help improve the contents of the site and to compile aggregate statistics about individuals using our site for internal, market research purposes. In doing this, we may install cookies that collect the domain name of the user, your internet service provider, your operating system, and the date and time of access.

10      Personal information from Minors

We do not knowingly collect personal information from minors. If we become aware that we have inadvertently received personal information from a minor, we will delete the information from our records.

11      Links to other sites
This privacy policy applies only to this website, and not to websites owned by third parties. We may provide links to other websites which we believe may be of interest to our visitors. We aim to ensure that such websites are of the highest standard. However, due to the nature of the internet, we cannot guarantee the privacy standards of websites to which we link or be responsible for the contents of sites other than this one, and this privacy policy is not intended to be applicable to any linked, non-CrescoNet site.

12      Contact us
If you have any questions or complaints regarding this privacy policy, or if you would like to make recommendations or comments to improve the quality of our privacy policy, please contact us: 

 

by post at:

CrescoNet Group Privacy Officer
2810 Caribou Court, Suite 140, Carlsbad, CA 92010, USA
 

Or by email at: PrivacyOfficer@cresconet.com

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